Retail isn’t dying, it’s being reborn as an experience play

The rise of online e-commerce is often blamed for the decline of traditional bricks-and-mortar shopping streets and malls. But if digital is so bad for the industry, how is it that most Apple Stores are always thronged with people? The truth is that where retail is in decline, there are many different factors in play — some of the most significant being lack of imagination and investment on the part of store owners. (READ MORE)