What trends will dominate retail in 2020?

By Internet Retailer | Nov 5, 2019

Delivery dominated ecommerce-related discussions in 2019. From Amazon’s push to remake Prime into a 1-day delivery program to Target’s successful expansion of its same-day delivery options to Shopify’s move to add logistics to the broad range of services it offers retailers, this was the year that consumers came to expect fast, easy delivery. While many retailers will spend much of next year looking for ways to match the delivery standards set by Amazon and other large merchants, there’s little doubt that there will be other developments that shake up the retail landscape next year. That’s why we’re asking retail industry insiders to gaze into their crystal balls to tell us what retail developments everyone will be talking about next year.
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